Privacy Policy
Intuitive Weaning privacy notice
At Intuitive Weaning, your privacy matters to us. The Privacy Notice explains how we handle, store and protect your personal information, with kindness, care, and transparency in line with UK data protection law.
What information we collect, use, and why
Lawful bases and data protection rights
Where we get personal information from
Sharing information outside the UK
Contact details
Email: [email protected]
What information we collect and use, and why Lawful bases and data protection rightsUnder UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below.
You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
Your right to restricting of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information as part of staff recruitment, administration and management are:
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information as part of managing salaries and pensions are:
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information as part of managing staff health and wellbeing are:
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Where we get personal information from
We collect your information from the following places:
Directly from clients and website visitors, via contact forms, bookings, emails, social media and newsletter sign ups.
How long we keep information
We keep personal information only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting or reporting requirements. Typically clients information is retained for up to six years in line with HMRC guidance and marketing content details are kept until consent is withdrawn.
For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.
Who we share information with
In some circumstances, we may share information with the following organisations:
Suppliers and service providers
We share limited personal information with trusted service providers who support our business operations, including Funnel Sketchers, The Growthnest, Stripe, Google Analytics, social media platforms and scheduling tools. These organisations only process data in line with our instructions and data protection policies.
Data processors
We use the following data processors for the following reasons:
Funnel Sketchers UK based platform
This data processor does the following activities for us: Hosts and manages our online forms, lead magnets and automations collecting limited personal information (name and email) submitted by clients or website visitors.
The Growth Nest
This data processor does the following activities for us: Provides website and funnel management support including data capture from contact forms and landing pages used for marketing and communication purposes.
Stripe (Global payment processor, headquarters in Ireland\/USA
This data processor does the following activities for us: Processes secure online payments and stores limited customer payment information in compliance with PCI - DSS and GDPR Standards.
Google Analytics ( Google analytics services operated by google LLC)
This data processor does the following activities for us: Collects anonymised website usage data to help us understand visitor behaviour and improve our website performance.
Scheduling tools (e.g. Calendly)
This data processor does the following activities for us: Manages client bookings and appointment data, including names, emails, availability to facilitate coaching calls and consultations.
Social Media Platforms (META, Facebook, Instagram, TikTok)
Used for marketing and communication and engagement with clients and followers. Data is shared only through platform interactions (Comments, messages or ads) These platforms may transfer data out of the UK under the Addendum to the EU standard Contractual Clauses, ensuring appropriate safeguards in line with UK GDPR.
Sharing information outside of the UK
Where necessary, we will transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place.
For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.
Organisation name: Zoom Video Communications Inc
Category of recipient: Online video conferencing and communication platform
Country the personal information is sent to: United States
How the transfer complies with UK data protection law: Addendum to the EU Standard Contractual Clauses (SCCs)
Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place.
For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.
Organisation name: Stripe Payments Europe Limited
Category of recipient: Online Payment Processor
Country the personal information is sent to: Ireland United States
How the transfer complies with UK data protection law: The country or sector has been assessed as providing adequate protection to data subjects (also known as Adequacy Regulations or UK data bridge)
Organisation name: Google Analytics (Google LLC)
Category of recipient: Website Analytics Provider
Country the personal information is sent to: United States
How the transfer complies with UK data protection law: Addendum to the EU Standard Contractual Clauses (SCCs)
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Organisation name: Zoom Video Communications, Inc.
Category of recipient: Video Conferencing platform
Country the personal information is sent to: United States
How the transfer complies with UK data protection law: Addendum to the EU Standard Contractual Clauses (SCCs)
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
